Shipping policy

 

Shipping Policy:

How long does it take to process an order?

Please allow 1-2 days for your order to be processed for shipping. We make every effort to fulfill your orders as quickly as possible. Every order is packed with care. 

 

What about shipping?

We currently ship within the US. Shipping times depend on your location. 

Orders can not be cancelled or altered after placed. Orders will typically ship within a few business days (you can expect delays during holidays or sales). You will receive an email with a tracking number once your item has shipped. 

Please note we are not responsible for packages once they have been delivered to your mailbox or left at your address. There is no shipping insurance for packages stolen from your delivery location. Please make sure you are shipping to a secure location. Please contact your local Post Office for any issues with your package once marked "delivered." 

At this time we do not offer international shipping. 

Shipping rates are calculated at the time of purchase based on the carrier's current pricing.

Returns, Refunds, and Exchanges

Please see our Returns, Refunds and Exchange policy here: __www.thepurplepalmboutique/returns_______

In the event that your order arrives damaged in any way, please email us as soon as possible with your order number and a photo of the item’s condition. We address these on a case-by-case basis and will try our best to work towards a satisfactory solution. 

If you have questions about your order or shipping, please email us at Maranda@thepurplepalmboutique.com